If you are like me and fed up with pressing buttons repeatedly on your phone to answer the same questions from your bank every time you call? Why not consider one of the smaller personal banks. They offer good old fashioned banking services just like they used to be.
Do you recall when you could pick up a phone and talk to a real human being? I visited a small private Bank in Leicester during in December 2009 and was introduced to the staff of around just nine people and their C.E.O. Small banks like the Pensions Bank have the same depositor safeguards comprised within UK approved legislation as the impersonal large banks. Of course these often pay enormous bonuses and transfer clients from one recorded message to another and then back and forth on the merry go round. So why endure robotic telephone instructions after a long wait listening to music? A truly less impersonal bank can offer a more relaxed and faster individual response with real people?
You do not have to be rich to get the type of personal private service offered by a bespoke smaller bank. For instance, the Pensions Bank introduced by equity care, simply needs a minimum of three thousand pounds for complimentary banking and this is effected internal transfers from your savings account.
Tiny private banks could also focus on niche client requirements. For example the Pensions Bank can make life easier when opening and administering accounts for older individuals, their relations and legal representatives. In this situation, the money laundering laws and explaining identification paperwork can be especially exasperating and time intensive with many giant high profile banks. this smaller Bank’s systems will just accept proof of I. D from your professional representative. And they can communicate together with client’s advisers in dealing with trusts and pension plan admin. In contrast to the large banks, they are not preoccupied with selling visa cards, life policies, annuities and bonds etc. Instead they prefer to work in tandem with their client’s established financial advisers.
Similar to many personal banks that have the high standards of client service values of days gone by, the Pensions Bank mixes old fashioned customer service with today’s technology. They make available modern Internet facilities with competitive deposit and lending terms along with the standard personal banking services expected. In addition they provide company banking administration on low cost terms, such as P.A.Y.E. for large or small businesses.
Compact Banks like the Pensions Bank bring back real personal customer values into today’s banking. You can enjoy the benefits of talking with real friendly staff rather than recorded instructions. It’s such a great pity that such banks are not well known?
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