It’s given – the spa is a billion-dollar industry and growing. And nothing can stop that. Sometime in November this year, the International Spa Association (ISPA) published its 2010 Trend Watch report, distinguishing many fascinating craze for spas in 2010:
Customer Service. Nothing beats a good customer service! You could apply the most costly spa treatment, but when the client isn’t satisfied with her spa experience, it’s tantamount to nothing. “As a matter of fact, 87 percent of ISPA member spas are employing customer feedback mechanisms to guarantee they’re exceeding consumers’ demands…” Spas should adopt better ways then to give the clients a more gratifying spa experience.
Spa Sampling Menus. This is a great means to allow spa clients get a sort of “preview” of the various treatments thatthey would like to try on.
Spa Partnerships. This permits spas to widen their reach by building partnerships with local businesses that may also benefit from them. By doing so, spas are able to promote their business and increase the number of clients by bringing the spa nearer to the clients. Various schemes can be tried on like discounted prices with partner hotels or resorts. And who doesn’t enjoy a bargain?
Social Media. From tweeting to blogging, and everything in between, it’s forecasted that in 2010 social media will continue to be influential in assisting spa-goers make decision from what to where of spa. Needless to say, spas should take advantage of social media to gather clients.
Beauty Rest. Not yet very popular, but a tempting option like this can certainly grow the total of spa visits. This simply means having that spare time at the spa to get some forty winks while savoring a relaxing massage. Or rather more attractive is to just reserve a room in a spa heavy with calming aroma to catch up with your sleep.
These are just few of the exciting trends that the spa industry is eyeballing for 2010. Now, there are a bunch of greater things to be excited to for your 2010 spa excursion.
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